The Stanford Center for Professional Development respects your privacy, will use reasonable efforts to keep your Personally Identifiable Information (i.e., information that can be used to identify you) private, and will not share it with third parties, except as otherwise provided in this Privacy Policy, or unless Stanford has a good faith belief that such disclosure is necessary in special cases, such as a physical threat to you or others.

What Information this Privacy Policy Covers

Some of our Site's functionality can be used without revealing any personal information; however, for features or services related to an online course registration and participation, personal information is required. If you do not use these specific features or services on the Site, then the only information Stanford collects will be "Non-Personal Information" (i.e., information that cannot be used to identify you). Non-Personal Information includes information such as the web pages that you have viewed.

In order to access certain features and benefits on our Site, you may need to submit "Personally Identifiable Information". Personally Identifiable Information can include information such as your name and email address, among other things. You are responsible for ensuring the accuracy of the Personally Identifiable Information you submit to Stanford. Inaccurate information may affect your ability to use the Site, the information you receive when using the Site, and our ability to contact you. For example, your email address should be kept current because that is one of the primary means by which we communicate with you.

Please note that this Privacy Policy only applies to information that we collect through the Site and does not apply to information that we may collect from you through other means such as by mail or over the phone.

What You Consent to by Using Our Site

Please understand that by submitting any Personally Identifiable Information to us, you consent and agree that Stanford may collect, use and disclose such Personally Identifiable Information in accordance with this Privacy Policy and our Terms of Use, and as permitted or required by law. If you do not agree with these terms, then please do not provide any Personally Identifiable Information to us. If you refuse or withdraw your consent, or if you choose not to provide us with any required Personally Identifiable Information, Stanford may not be able to provide you with the services and courses that can be offered on our Site.

The Information We Collect

We gather the following types of information about users through the Site:

Non-Personal Information. When users come to our Site, Stanford may track, collect and aggregate Non-Personal Information indicating, among other things, which pages of our Site were visited, the order in which they were visited, when they were visited, and which hyperlinks were "clicked." We also collect information from the URLs from which you linked to our Site. Collecting such information may involve logging the IP address, operating system and browser software used by each user of the Site. Although such information is not Personally Identifiable Information, we may be able to determine from an IP address a user's Internet Service Provider and the geographic location of his or her point of connectivity.

Cookies. Stanford also uses or may use cookies and/or web beacons to help us determine and identify repeat visitors, the type of content and sites to which a user of our Site links, the length of time each user spends at any particular area of our Site, and the specific functionalities that users choose to use. Essentially, cookies are a user's identification card for the Stanford servers. Web beacons are small graphic files linked to our servers that allow us to track your use of our Site and related functionalities. Cookies and web beacons allow Stanford to serve you better and more efficiently, and to personalize your experience at our Site. Cookies and web beacons are not used to retain Personally Identifiable Information. From time to time Stanford may also use additional methods of collecting data. Stanford does not provide any data collected through cookies to third parties.

You should be able to control how and whether cookies will be accepted by your web browser. Most browsers offer instructions, in the "Help" section of the toolbar, on how to reset the browser to reject cookies. If you reject our cookies, many functions and conveniences of this Site may not work properly.

This website uses Google AdWords. Our Site uses the Google AdWords remarketing service to advertise on third party websites (including Google) to previous visitors to our Site. It could mean that we advertise to previous visitors who haven’t completed a task on our Site, for example using the contact form to make an enquiry. This could be in the form of an advertisement on the Google search results page, or a site in the Google Display Network. Third-party vendors, including Google, use cookies to serve ads based on someone’s past visits to our Site. Of course, any data collected will be used in accordance with our own privacy policy and Google’s privacy policy.

You can set preferences for how Google advertises to you using the Google Ad Preferences page, and if you want to you can opt out of interest-based advertising entirely by cookie settings or permanently using a browser plugin.

Personally Identifiable Information. This Privacy Policy serves as notice that Stanford collects Personally Identifiable Information in the manner described herein. Such information may include but is not limited to: username, email address, home address, IP address, postal code, gender and year of birth. Stanford collects Personally Identifiable Information that you provide to us when you sign-up for email updates, participate in online courses or services through our Site, participate in our public forums, send us email messages, and/or or otherwise contact us. In order to subscribe to services, you may be required to provide us with Personally Identifiable Information such as your user name, name, postal address, and email address. You may also be asked to provide demographic information such as date of birth, gender and educational and vocational information. Stanford may also receive Personally Identifiable Information when you access or log-in to a third party site, e.g., Facebook, from our Site. This may include the text and/or images of your Personally Identifiable Information available from the third party site. Personally Identifiable Information shall not include any information posted or sent by or to you via any public forum.

Collection of Information by Third Parties

We may permit a limited number of authorized third parties, such as analytics partners, to place cookies through the Site to provide us with better insights into the use of the Site or user demographics. These third parties may collect information, including non-personal information, about a consumer's online activities over time and across different websites when he or she uses our website.

Do Not Track

We do not use technology that recognizes a "do-not-track" signal from your web browser.

How We Use and Share the Information

Please take some time to familiarize yourself with the different ways Stanford uses and may disclose the information that we gather. We do not share your Personally Identifiable Information with third parties for their direct marketing use.

Non-Personal Information. Stanford uses Non-Personal Information in aggregate form to build higher quality, more useful services by performing statistical analyses of the collective characteristics and behavior of our users, and by measuring demographics and interests regarding specific areas of our Site. Such aggregate information may include but is not limited to video player interactions, views of posts, views and actions on pages, assessment results and completion rates and assignments. We may share Non-Personal Information with service providers and others to assist us in operating and enhancing our programs and site.

Personally Identifiable Information. Among other things, Stanford may use the Personally Identifiable Information that you provide to respond to your questions, provide you the specific course and/or services you select, send you updates about online courses offered by Stanford or other Stanford events, and send you email messages about Site maintenance or updates. Except as set forth in this Privacy Policy or as specifically agreed to by you, Stanford will not disclose any Personally Identifiable Information we gather from you on the Site. In addition to the other uses set forth in this Privacy Policy, Stanford may disclose and otherwise use Personally Identifiable Information as described below.

Updates. We use Personally Identifiable Information collected when you sign-up for our various email or update services to send you the messages in connection with the Site or an online course. Stanford may also archive this information and/or use it for future communications with you.

Forums. Stanford uses Personally Identifiable Information collected during your use of forums to facilitate your use of the forums. In addition Stanford may display this information either on the Site and/or in other publications. Stanford may also archive this information and/or use it for future communications with you and/or your designee(s). Since the forum is open to the public, you may wish to select a username which does not disclose your identity when you post on the forum.

Participation in Courses. We use the Personally Identifiable Information, including but not limited to username and email address, that we collect from you when you participate in a course through the Site for processing purposes, including but not limited to tracking attendance, progress and completion of an online course. Also, Stanford may archive this information and/or use it for future communications with you. This information may be shared with the content providers or contractors.

Communications with Stanford. When you send us an email message or otherwise contact us, we may use the information provided by you to respond to your communication and/or as described in this Privacy Policy. We may also archive this information and/or use it for future communications with you.

Research. When you send us an email message or otherwise contact us, we may use the information provided by you to respond to your communication and/or as described in this Privacy Policy. We may also archive this information and/or use it for future communications with you.

Third Party Sites. We use the Personally Identifiable Information collected from third party sites for research and teaching purposes. To the extent such Personally Identifiable Information contains images of you; you grant Stanford a limited, non-exclusive right to use, reproduce, distribute, prepare derivative works of or publicly display such images and/or your likeness for educational purposes.

Disclosure to Complete Transactions. We may disclose your Personally Identifiable Information in order to help complete a transaction that you have requested. This may include, for example, disclosure of credit card information to a payment processor.

Disclosure to Stanford Contractors. Our contractors may have limited access to your Personally Identifiable Information in the course of providing products or services to us. These contractors may include vendors and suppliers that provide us with technology, services, marketing assistance, and/or content related to the operation and maintenance of the Site or the online course. Access to your Personally Identifiable Information by these contractors is limited to the information reasonably necessary for the contractor to perform its limited function for us.

Government Authorities, Legal Rights and Actions. Stanford may share your Personally Identifiable Information with various government authorities in response to subpoenas, court orders, or other legal process; to establish or exercise our legal rights or to protect our property, rights or safety or the property, rights or safety of others; to prosecute or to defend against legal claims; or as otherwise required by law or applicable regulations. In such cases Stanford reserves the right to raise or waive any legal objection or right available to us. We also may share your Personally Identifiable Information when Stanford believes it is appropriate to investigate, prevent, or take action regarding illegal or suspected illegal activities; to protect and defend the rights, property, or safety of Stanford, the Site, our users or others; and in connection with our Terms of Use and other agreements.

Security

Stanford takes reasonable measures to protect your Personally Identifiable Information from disclosure to or access by third parties. However, no method of electronic transmission or storage is 100% secure. Please note that Stanford does not guarantee the security of Personally Identifiable Information, and there is some risk that an unauthorized third party may find a way to circumvent our security systems or that transmission of your information over the Internet will be intercepted. Any information that you post on our site or send to us in an email is not secure.

You also play a role in protecting your information. Please safeguard your user name and password and do not share them with others. If we receive instructions using your log-in information we will consider that you have authorized the instructions. You agree to notify us immediately of any unauthorized use of your account or any other breach of security. We reserve the right to refuse service, terminate accounts, or remove or edit content in our sole discretion.

External Links

For your convenience we may provide links to sites operated by organizations other than Stanford ("Third Party Sites") that we believe may be of interest to you. Stanford does not disclose your Personally Identifiable Information to these Third Party Sites without obtaining your consent. Stanford does not endorse and is not responsible for the privacy practices of these Third Party Sites. If you choose to click on a link to one of these Third Party Sites, you should review the terms of service and privacy policy posted on the other site to understand how that Third Party Site collects and uses your Personally Identifiable Information.

Updating or Deleting Your Personally Identifiable Information

You may update your Personally Identifiable Information by logging into the Site and visiting your mystanfordconnection account page. Keep in mind, however, that there will be residual information that will remain within our databases, access logs and other records, which may or may not contain your Personally Identifiable Information. You may also submit a request to update your Personally Identifiable Information to scpd-customerservice@stanford.edu. We try to answer every email promptly, but may not always be able to do so.

Opt-Out Rights

If you do not wish to receive information or other notices from us in the future, you can "opt out" by contacting us at the address indicated at the end of this policy or by following the "unsubscribe" instructions in any communication you receive from us. Please be aware that you are not able to opt out of receiving communications about your account or your transactions with us.

Changing Our Privacy Policy

Please note that we review our privacy practices from time to time, and that these practices are subject to change. Any change, update, or modification will be effective immediately upon posting on our Site. We will notify you of any material change to this Privacy Policy by posting a notice on our Site's homepage for a reasonable period of time following such update, and by changing the effective date (located at the bottom of this Policy). Be sure to return to this page periodically to ensure familiarity with the most current version of this Privacy Policy. If you have any privacy-related questions, you may contact Stanford at scpd-customerservice@stanford.edu.

Protecting Children's Privacy

Stanford does not knowingly collect or maintain Personally Identifiable Information on our Site from persons under 13 years of age, and no part of our Site is directed to persons under 13 years of age. If you are under 13 years of age, then please do not use or access this Site at any time or in any manner. Stanford will take appropriate steps to delete any Personally Identifiable Information of persons less than 13 years of age that has been collected on our Site without verified parental consent upon learning of the existence of such Personally Identifiable Information.

Consumer Notice

If you have any questions regarding services provided through the Site, you may contact Stanford at scpd-customerservice@stanford.edu or 496 Lomita Mall, Durand Building 3rd Floor, Stanford, CA 94305-4008. The Public Inquiry Unit of the Office of the California Attorney General may be contacted at P.O. Box 944255, Sacramento, CA 94244-2550.

Questions?

Contact Student & Client Services

scpd-information@stanford.edu or 650.204.3984